A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. We dispatch Point units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.
Hirex Water Damage started because homeowners in Point, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Point roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Water Damage Repair in Point isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Point, TX, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Point, TX so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Talk to a Point property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Point call at a time.
Water damage doesn't always look dramatic at first — some of the costliest Point jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Point team and get a straight answer on how urgent it is.
Whether it's one bedroom carpet or an entire flooded commercial floor, our Point crews scale the response to match the loss — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Point rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Point, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Point accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Point get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
Every Point job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.
You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Local staging inside Point, TX means Point response times usually beat the national average by a wide margin.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Point job done, and getting there again is on us, not you.
A short call with our Point dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
The closest available technician is routed to your Point property with equipment staged and ready.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.
Our Point technicians use moisture meters at the start and the end of every job, and the final number has to hit the dry standard before we leave. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Point work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Point, TX, most Point calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Point job, not an add-on option.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Point properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Blackwater and sewage response is a core part of what our Point team does, not a job we sub out.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Commercial response is a regular part of our Point work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Point home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Point service, not an upsell.
Our Point guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Point and the surrounding zip codes listed below, plus neighboring communities throughout Point, TX.
Beyond Point itself, our coverage extends across nearby zip codes, with additional Point, TX crews available for large-scale or commercial losses. If your address falls inside or near Point, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Point, Point, TXOne call gets you a Point-based team, not a routed national queue.
Call +1-844-578-1604